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HR Mediation in the Workplace

9th January 2019 @ 9:30 am - 4:00 pm

£500 Non-Academy Price £350 Academy price

This course is aimed at line managers and HR professionals working in an organisation who want to be able to deal with conflict in the workplace by offering colleagues the opportunity for them to mediate. The course is run by Anna Denton-Jones an employment solicitor who specialises in HR.

 

Objectives 

  • To understand the principles behind effective internal workplace mediation and when it is appropriate
  • To understand the ingredients of an effective mediation and how much time is involved 

 

Content

  • What is mediation?
  • Role of the mediator and the things it is not
  • Skills required of a mediator
  • Setting up the mediation
  • Allaying fears and suspicions
  • Establishing ground rules
  • Creating the right environment
  • Allowing sufficient time
  • Initial meetings and issues that might arise including when it becomes apparent that mediation isn’t going to work
  • The joint-meeting
  • Exploring the issues in further detail and making the parties focus on the future
  • Building an agreement
  • Recording a written agreement
  • Closing a mediation and follow-up
  • Confidentiality issues arising after the mediation

 

You will have plenty of opportunity to discuss case studies with other delegates, share experiences and ask questions.

Details

Date:
9th January 2019
Time:
9:30 am - 4:00 pm
Cost:
£500 Non-Academy Price £350 Academy price
Event Category:

Organiser

BPI
Phone:
01685 884175
Email:
info@bpigroup.co.uk

Venue

BPI
Venture Wales Building, Depot Rd
Aberdare, RCT CF44 8DL United Kingdom
+ Google Map
Phone:
01685 886357
Website:
http://www.bpigroup.co.uk