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Becoming a More Effective Individual – Boosting Confidence, Being Assertive, Improving your Negotiation Skills
21st January 2019 @ 9:30 am - 4:00 pm£199 Non-Academy Price £139 Academy Price
There are times in our lives that our confidence sufferers a knock and, for a short period of time, stops us from being an effective individual, but we get over it. However, for some people this lack of confidence is an ongoing problem.
This course aims to identify some of the reasons that we lack confidence and look at some simple tasks we can undertake to overcome these.
- The importance of confidence, being assertive, and negotiation skills to the individual and their organisation – the aim is to help individuals understand how they and their organisation will benefit personally when they can control their confidence levels; become more assertive, and negotiate effectively.
- Some of the causes of lack of confidence and how to overcome them. We use the theory developed by Dr Stephen Peters to help participants understand how the brain affects confidence levels and how we can trick it into helping us become more confident. How to set realistic goals and expectations; and how to use role models to boost confidence.
- What is assertiveness and why is it important. Helps participants understand the difference between assertive, aggressive and submissive behaviour and why it is important to choose to be assertive.
- How to handle assertiveness. Helps candidates explore a variety of situations they experience through a working day and how to handle each one assertively.
- Making & Refusing Requests. Helps candidates draw up some guidelines for making and refusing requests.
- Negotiation skills. This interactive exercise demonstrates the importance of building a clear understanding of needs and feelings in negotiation through effective questioning and listening. Why it is important to separate people and personalities from problems, and the value of a shared problem/creative solution finding approach to negotiation.