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Advanced Supervisory Skills
5th August 2019 @ 9:15 am - 4:00 pm£399 Non-Academy Price £279 Academy Price
April 5th & 12th
Who should attend?
Anyone who is in a team leader, supervisor or manager role. This is also a good progression route for anybody that has undertaken the Core development skills course with bpi.
Making the move to a supervisory role can be demanding and somewhat daunting. For most people, the required skills for supervising others do not come naturally which means they need to learn and apply these new skills systematically.
The modern supervisor has a much greater role than ever before in improving the performance of the individual members of their team, whilst at the same time dealing with the day to day staff issues that can escalate into major problems if not nipped in the bud.
This course aims to give attendees the knowledge and confidence to be able to undertake the activities demanded of modern supervisors.
- The modern Supervisor
- Learning the Supervisor role from case studies
- How to address problems
- How to improve performance
- How to intervene
- Managing different personalities within a team
- Giving feedback
- How to avoid disciplinary issues and grievance claims
- Dealing with disciplinary and grievance issues
- Developing yourself as a team leader